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Posted: Monday, September 4, 2017 2:18 AM

Job Title: Phone ReceptionistDepartment: GIReports to: Office SupervisorPosition Level: 3 Job Summary: Manages telephones calls for the department Essential Functions of the Position:Answers phones and assists callersMakes appointmentsTakes messagesHandles customer requests or needsDirects calls to the proper individualAddresses Intergy tasks in a timely mannerPlaces phones on and off service at the appropriate timesPlaces a test call to ensure service is working after placing on serviceForwards provider correspondence and/or reports to referring providersWorks trans:review tasks forwarded from providerElectronically forwards clinical data to referring FMC providersPrints and forwards clinical data to non:FMC referring providers Requesting paper charts from storage as neededCompletes the end of day processEmpties HIPAA container into the destruction binLogs off Intergy and out of the computer before leavingAdditional Responsibilities:Maintains an organized and clean work areaDirects incoming faxes and mail to correct staff membersParticipates in maintenance of front office suppliesPerforms other incidental and related duties as required and assignedPhysical and Mental Demands:Normal physical ability; able to sit for long periodsNormal concentration and normal complexity of decision makingHigh level verbal and written communication skillsAbove average ability to manage multiple tasks simultaneouslyOccupational Exposure:Low risk exposure to bloodborne pathogens and chemical hazardsJob Qualifications:High school graduate or GED equivalentStrong customer service orientationExcellent telephone etiquetteStrong team playerBasic computer proficiencyBilingual (spanish) requiredRelated experience preferred


• Location: Tampa

• Post ID: 40732532 tampa is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017