Posted: Wednesday, September 6, 2017 10:06 PM
At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Servicesand for the people who work here.
NTT DATAServices currently seeks a
Delivery Directorto join our team in
United States (US).
NTT DATA, Inc. currently seeks aDeputy Client Delivery Executiveto join our team inTampa, FL.
AsDeputy Customer Delivery Executive, you will be responsible for the delivery of services to our hospital customer. Your role is to be part of the leadership teamas a responsible point of contact for delivery of contracted services to the customer. You will be a keyplayer in working with technology teams to manage criticalhospital systems involved in patient care delivery. You will lead a hybrid dedicated and leveraged team of global technical professionals to support your customer. This position reports to the Client Delivery Executive.
: Accountable for the delivery of service commitments to customers
: Directs the efforts of others in the achievement of the strategic and operational objectives of the group
: Proactively identifies potential issues and drives resolution to avoid customer impact and facilitate continuous improvement
: Builds and sustains effective communications with all stakeholders and cross:functional teams in an effort to maximize the customer experience
: Key member of Customer Governance meetings,Crisis Management/Business Continuity Plans
Coordinates the hiring, staffing and maintaining of a diverse and effective workforce
: Enablescareer development/planning, performance and pay discussions of team members
: Coordinates the activities of technical solution team members to meet contract obligations
: Provides complex metrics and reporting support to all relevant stakeholders
: Undergraduate degree and 6+ years' relevant experience or Graduate degree and 4+ year's relevant experience
: Experience with Hospital based patient information systems a plus
: Ability to motivate, direct and lead groups of people
: Ability to communicate clearly and present to senior leadership/executives
: Knowledge of finance, contract management, customer relationship, leadership, relevant industry, negotiation, value creation and project management a plus
: Experienced priority:setting skills to effectively meet departmental strategic and operational objectives
: Advanced organizing and planning skills to effectively manage teams
: Well:developed ability to multi:task in a dynamic environment, interpret and apply complex and technical regulations, policies, and procedures related to customer contracts, often under significant timeline pressures and with accuracy and attention to detail
This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp:2:corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.
About NTT DATA Services
NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensiv
• Location: Tampa
• Post ID: 40785732 tampa