Posted: Monday, September 4, 2017 1:30 AM
Under direct supervision, performs a variety of claim clerical support duties for the Claim Department Retrieves and matches US postal mail and electronic mail to the appropriate claim file through CMS and AMS. Enters information into CMS. Forwards documents as necessary and files to adjuster when ready for processing and completion. Types a variety of material such as letters, reports, form letters, or memorandums.Proofreads work for accuracy; distributes all letters and memorandums for proper approval before mailing.Performs a variety of clerical duties such as answering telephones, taking messages, and sorting and filing mail and correspondences. Assists management and adjusters as needed. Determines proper file and claim number on unidentified claim correspondence.Responds to claimants and insureds on status inquiries and routine claim questions.Contacts agents and insureds on routine claims to obtain or to clarify information supplied on a loss report.Removes letters from printer and sends with appropriate forms. Operates equipment such as copiers; obtains and distributes copies as requested.Prepares outgoing mail which includes the sorting and stuffing of envelopes.Assists in maintaining office supplies and forms; completes requisitions and orders supplies as needed. Assists in updating claim manuals and documents on shared drive.May assist in typing and processing payments for approved billings and expenses.Needs to be available and take overflow First Notice of Loss calls and enter them into TCCKeeps supervisor informed verbally and in writing of activities and problems within assigned area of responsibility; refers matters beyond limits of authority and expertise to supervisor for direction.Performs other related duties as required or requested.Upholds the Crawford Code of Conduct. Education equivalent to graduation from high school supplemented by courses in typing and personal computer skills or the equivalent in related work experience.2 years of experience as a Claim Clerk or the equivalent demonstrating a basic knowledge of computer entry and operations.Demonstrates good working knowledge of Claim processing and of Claim policies and procedures. Broadspire (a leading international third party administrator, provides risk management solutions designed to help clients improve their financial results. Broadspire offers casualty claim and medical management services to assist large organizations in achieving their unique goals, increasing employee productivity and reducing the cost of risk through professional expertise, technology and data analytics. As a Crawford Company, Broadspire is based Atlanta, Ga., with 85 locations throughout the United States. Services are offered by Crawford and Company under the Broadspire brand in Europe (including the United Kingdom (addition to a competitive salary, Crawford offers you:Career advancement potential locally, nationally and internationally. Crawford and Company has more than 700 locations in 70 countries; On:going training opportunities through every stage of your career Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more. Crawford and Company participates in E:Verify and is an Equal Opportunity Employer. M/F/D/V Crawford and Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via:email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.
• Location: Tampa
• Post ID: 40732692 tampa