Posted: Thursday, February 23, 2017 6:38 PM
Are you ready to take your career to the next level? Join us at PSCU!This position trains programs tailored to the needs of PSCU and associated systems and processes while providing performance analysis of the learners and consulting with the business. Incumbent will deliver classroom based and blended learning instruction, gather source materials for development of learning curriculum, and will collaborate with Learning and Organizational Development (L&OD) staff to adapt approach and delivery based on audience needs. Incumbent will also analyze performance data to determine gaps where learning curriculum should be enhanced to improve results.Role ResponsibilitiesDevelop collaborative relationships with business line management, subject matter experts, and other L&OD staff to identify learning opportunities to close knowledge or performance gaps, and gather source content for learning curriculumEstablish performance objectives, learning outcomes, and assessment tools, utilizing established instructional theories and design principles; Deliver blended and classroom based instructionModify custom designed or off-the-shelf classroom and blended learning programs, based on audience needsAnalyze effectiveness of learning interventions through associate job performance and post-course delivery assessments; Create assessments for reinforcement, including situational and scenario-based questions; Provide post-learning follow up to support learning transferProvide regular updates to department management of status of all development activities, completion of milestones, and potential conflictsPerform other duties as assigned Role RequirementsEducation: Bachelor's degree in instructional design, learning and development, organizational development, or human resources or equivalent combination of education and experience required. Experience: Four (4) years learning content delivery experience for classroom, e-learning, and blended learning programs required. Experience developing performance-based learning objectives, facilitating classes, and presenting to groups of various sizes required. Experience working with various learning technologies, distance learning technologies, and multi-media learning systems required. Experience translating written content into visual descriptions, graphics, and simulations required. Demonstrate behaviors based on PSCU valuesKnowledge of adult learning theoryAbility to demonstrate flexibility, adaptability and a tolerance for changeProfessional verbal and written communication skills, with ability to clearly articulate thoughts and ideasOrganizational skills with ability to handle multiple tasks and/or projects at one timeCustomer service skills with ability to interact professionally and effectively with customers and staff from all departments within and outside PSCUAnalytical and interpretation skills including departmental, utilization, financial and operations dataDecision-making skills, with ability to investigate and weigh alternatives and select course of action that provides greatest organizational benefitCreative thinking skills with ability to ask big-picture questions that lead to process and team improvementsTime management skills with ability to prioritize and schedule daily activities to maximize efficient use of timeProblem solving skills with ability to seek root causes and implementable, workable solutionsInterpersonal skills with ability to work in a fast-paced environment and participate as an independent contributor with little supervision or as an active team member depending on situation and needsPersonal computer knowledge to include working with Microsoft Word, Excel, PowerPoint and Outlook at the intermediate levelAbility to \"think on onea€ (TM) s feet\" and tailor delivery of classroom learning as neededMust have a track record of producing work that is highly accurate, demonstrates attention to detail, and reflects well on the organization Our corporate value statements represent PSCU's commitment to providing the highest quality service to our member-owners. By practicing these values, we continue to meet the challenge of being a leading service provider in the credit union industry.Innovation - The relentless pursuit of better waysExcellence - Exceeding expectations in every interactionTrust - Character and CompetencePassion - Boundless enthusiasm to be THE bestLeadership - Keeping the promises you make to others - and to yourselfPSCU is a drug and smoke free workplace.
• Location: Tampa
• Post ID: 29852532 tampa