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Posted: Wednesday, August 30, 2017 8:43 PM

Requisition Number Title Learner Services Advisor Post Date City Tampa State FL Work Hours Hours Vary Description Purpose of the Position Responsible for but not limited to providing assistance to students in their development and on going achievement of education goals providing students with academic planning services based on program requirements and support services and promoting student success and retention through effective communication service and support Primary Duties and Responsibilities Contacts students on a regular basis to build and maintain rapport and serves as the studenta s advisor and first point of contact to ensure questions are answered and concerns are resolved Assists students with questions related to course navigation academic policies course expectations technical assistance and other student support services Provides guidance to at risk students to ensure student success Provides on going student retention efforts Participates in process improvement initiatives Calls students to procure proper forms and paperwork as needed Develops through knowledge of web properties processes and policies to be used daily in Learner Services Demonstrates knowledge of and carefully follows all applicable federal and state compliance requirements and regulations including those prescribed by the Department of Education accrediting agencies CIE and internal UMA policies and procedures Effectively communicates compliance requirements to students and other staff as appropriate and quickly escalates any compliance concerns to the Compliance department Requirements Skills Core Attributes Required Excellent verbal written and interpersonal communication skills Have a sense of commitment with strong follow up skills Must have success in servicing customers in a people oriented industry Requires basic computer proficiency Must be able to work independently as well as in a group setting Dynamic high energy personality and positive attitude Flexibility to work evenings and weekends as needed Education Experience Required Minimum of Associates degree Minimum of years of experience in student services academic advising or education Education Experience Preferred Bachelora s Degree years of experience in student services academic advising or online education Ultimate Medical Academy is committed to providing equal access to educational and employment opportunities Ultimate Medical Academy prohibits discrimination on the basis of race color religion national origin age disability sex gender sexual orientation marital status genetic information and military veteran status in the recruitment and admission of students recruitment and employment of employees and in the operation of all its programs activities and services Sexual harassment is a prohibited form of sexual discrimination under this policy


• Location: Tampa

• Post ID: 40610073 tampa is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017