Posted: Thursday, August 31, 2017 11:49 PM
Requisition Number 17-0435 Title Admissions Representative Post Date 8/21/2017 City Clearwater State FL Work Hours Hours Vary Description Purpose of the Position Responsible for interfacing with prospective students and those influencing the student's decision to attend/select UMA as their school of choice. Also meets UMA's enrollment objectives by sharing UMA's philosophy and selling points to gain new student interest and meeting school enrollment and start objectives in an accurate, professional, and ethical manner. Primary Duties and Responsibilities Follows admissions criteria for all perspective students in accordance with all school and company policies and procedures, all applicable federal and state regulations, and all accrediting agency standards and requirements. Contacts potential students utilizing most appropriate method of contact (eg, phone, email, etc.) to set up information session. Conducts interviews of prospective students while gauging interest level, area of study, time and availability, etc. Evaluates prospective students based on his/her needs, desire, interests, qualifications, motivations, commitments, and determinations in a qualitative manner. Completes and maintains all required paperwork (eg, enrollment, transfer requests, etc.) and data entry in an accurate, timely, and compliant manner. Refers students as appropriate to financial aid and VA. Represents school at UMA "open houses" and events. Acts as a mentor and resource for Associate Admissions Representatives by providing guidance, leadership, and development as needed and as directed by the Director of Admissions. Follows all training and guidance as provided by Senior Admissions Representatives and as directed by the Director of Admissions. Demonstrates knowledge of, and carefully follows all applicable federal and state compliance requirements and regulations including those prescribed by the Department of Education, accrediting agencies, CIE, and internal UMA policies and procedures. Effectively communicates compliance requirements to students and other staff as appropriate and quickly escalates any compliance concerns to the Compliance department. Requirements Education/Experience Minimum of a high school diploma or equivalent; required Minimum of 2 years of previous experience in education, customer service, sales, or related field; required Associates degree or higher; preferred. 3 years of direct sales and/or customer service experience; preferred. Associated Knowledge, Skills & Abilities Upholds all compliance standards by performing job duties while acting in accordance with all school and company policies and procedures, all applicable federal and state regulations and all accrediting agency standards and requirements. Ability to be customer centric by ensuring each prospective student has his/her needs met while developing and building collaborative relationships. Manages work time effectively by ensuring all work is completed in a timely and efficient manner. Presents information in a factual and ethical manner to prospective students and others regarding school's programs, tuition, fee schedules, refund policy, payment plans and other college policies and procedures which impact UMA students. Strives to be a team player by working effectively in a team environment and within and across Ultimate Medical Academy departments. Flexibility to work evenings and weekends as needed. Physical Demands Requires long periods of sitting at a desk working on a computer Requires occasional bending, stooping and squatting Requires occasional lifting of up to 10 lbs.
• Location: Tampa
• Post ID: 40659287 tampa