Posted: Thursday, February 8, 2018 11:41 AM
For PC duties maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. As a systems administrator under direct supervision maintains integrity of the operating environment. Performs system software upgrades including planning and scheduling, testing and coordination. Performs workstation and server administration setup. Coordinates disk space planning and management. Maintains growth statistics, space forecasts, tape libraries and software and hardware inventories. Performs data backups and recoveries. Monitors and maintains continuity with system software licensing and maintenance agreements. Provides recommendations regarding hardware and system software planning and budgeting. Maintains production change control schedule and participates in change control.
Essential Duties and Responsibilities:
:Work closely with EVHC IT and operations management as well as the county EMS agency, and field staff to provide overall system support as required for proper system operation.
:Installation, configuration and deployment of desktop computers, laptop computers, printers, modems, phones and other computing and telecommunication devices at EVHCs corporate office and remote operations centers.
:Installation and configuration of operating system and application software, upgrades and patches.
:General technical support of PC software products (word processing, spreadsheets, email, graphics products, communications software, etc.).
:Troubleshoot and resolve desktop and laptop computer problems and application software issues.
:Responsible for documentation and maintenance of asset inventories.
:Perform cabling connections and organize wire closet activities as needed.
:Assist with operational duties in company computer and communications facilities.
:Coordinate and schedule vendor support, maintenance and repairs.
:Assigned to specific system support as skills and training allow such as Multi:EMS Data System (MEDS).
:Function as a team member within the EVHC IT department as well as local Operations, and the EMS Agency to accomplish the goals of the electronic PCR (ePCR) data system.
:Maintain and produce required reports from Technology Service Request process.
:Assist with procurement process in areas of requisition tracking, receiving, shipping and installation.
:Participate in key committees and attend meetings as required for good coordination of effort and proper communication of system status.
:Document and revise procedures as needed.
:Assist network and telecom groups when on site as necessary.
:Subject to on:call and call:in status (i.e. wear 24:hour beeper).
:Adhere to all company policies and procedures.
:Adherence to and compliance with information systems security is everyones responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems.
Non:Essential Duties and Responsibilities:
:Perform other duties as assigned.
:High school diploma or GED required.
:Bachelor degree in Computer Science, Engineering or related field preferred.
:A+ Certified, MCP, MCSE 2003 preferred.
:0:3 years experience with MS DOS, MS Windows NT/2K, and MS Office applications and experience with Cisco Router, MS Windows NT/2K Networks.
:Experience with MS Exchange, and/or experience with microcomputer system user training preferred.
Knowledge and Skills:
:Knowledge of networking cable standards, basic corporate data systems, and corporate inventory/help desk systems.
• Location: Tampa
• Post ID: 47046022 tampa