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Posted: Tuesday, September 5, 2017 7:31 PM

Zelis is a healthcare information technology company and market-leading provider of end-to-end healthcare claims cost management and payment solutions. COMPANY BACKGROUND/CULTURE Zelis Healthcare is an information technology company which utilizes an end-to-end technology platform to fulfill the claims cost management and payments needs of healthcare payors including large and medium-sized health plans, TPAs, Taft-Hartley Plans, providers and individuals. The company provides a comprehensive portfolio of network management, claims integrity, payment remittance solutions and analytical services for medical, dental and workers' compensation claims to over 500 payor clients. Additionally, the company delivers electronic payments and explanation of payments to over 200,000 healthcare providers and serves individuals with provider lookup and medical referral services. Position Overview Zelis is pursuing an aggressive organic and non-organic growth strategy focused on providing superior healthcare claim lifecycle solutions to payors, providers and individuals from pre-payment through payment. As the company executes its growth strategy, Zelis is seeking to identify an accomplished Customer Service Representative. KEY RESPONSIBILITIES Work to resolve any outstanding issues, explain use of electronic payment options (credit cards, direct EFT) Assist providers in signing up for direct EFT product as well as assisting with registration process, web portal set up and provider portal questions Maintain awareness of and ensure adherence to PPS standards regarding privacy. PROFESSIONAL EXPERIENCE/QUALIFICATIONS Excellent telephone and customer service skills Call center or similar customer service experience preferred High school diploma or equivalent Working knowledge of MS Office products COMPENSATION: An attractive compensation package as well as comprehensive benefits plans are available to attract outstanding candidates. Thank you for your interest in the Zelis team! See Job Description


• Location: Tampa

• Post ID: 40785862 tampa is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017