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Posted: Thursday, August 24, 2017 7:13 AM

Job Description:/h3:
POSTCARDMANIA : CLEARWATER, FL
Growing fast : Looking for a Lead Telephone Operator
YOUR MISSION
The duties of a lead receptionist consist of managing our five:person receptionist team by quality control of phone calls, troubleshooting any problems that may arise, managing shift scheduling to ensure proper phone coverage. As a lead receptionist you will also be answering the incoming calls in a friendly and upbeat manner and passing the calls according to our protocols. Its a rewarding position and theres never a dull moment The basic duties consist of taking incoming calls and passing them to the intended recipients swiftly and with minimal hold time.
SPECIFIC RESPONSIBILITIES INCLUDE
* Natural:sounding and pleasant phone voice
* Able to switch gears quickly depending on call volume
* Able to handle unhappy callers with grace and ease and not let it affect your demeanor
* Regular quality control of phones calls
* Troubleshooting any problems that may arise with the reception team
* Training new receptionists
* Coordinating with other department managers to find solutions to problems
* Correcting receptionists on any mistakes or errors
* Able to get along with others easily, as youd be working with other Receptionists and also the Sales team and entire staff of PostcardMania
WORK HOURS
* This is a full:time office position
* From Monday through Friday from 9am : 6pm
COMPENSATION
* Pay is 12.00/hr to start
* After 90 days, with a favor review and completion of your first 90 days training program your pay can increase to 13.00/hr
* After a year, again with a favorable review, there is the potential of making 14.00/hr
OTHER BENEFITS and PERKS
* Medical, dental and vision
* 401K
* Short and Long Term Disability
* Paid Vacation time that increases with longevity
* 6 paid holidays (NY Day, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas)
* Amazinggg company culture that provides a relaxed yet super productive and challenging work environment
APPLY NOW for immediate consideration
ABOUT OUR COMPANY
For the last 5 years we have been voted as one of Tampa Bays Top 100 Workplaces. We are a marketing company that services small to medium sized businesses. Everything we offer is turn:key but also customized at the same time. Our services include postcard and/or letter direct mail campaigns from idea to mailbox. We help businesses all over the country to expand through the use of a combination of marketing techniques including website development, email marketing, google marketing and more. It is our mission to empower entrepreneurs with the affordable, turn:key marketing tools they need to have the business they always dreamed of : one that is prospering and growing.
DRUG FREE WORKPLACE
This company is a Florida Drug Free Workplace. The company requires all employees to complete a pre:employment 12 panel drug screen; employment status will be dependent on ability to pass this screening.
OPEN HOUSE
You can use the opportunity to tour our facility and get an idea of what it is like to work for PostcardMania before applying:
postcardmania/openhouse
Company Description:/h3:
ABOUT OUR COMPANY
For the last 5 years we have been voted as one of Tampa Bays Top 100 Workplaces.
We are a marketing company that services small to medium sized businesses. Everything we offer is turn:key but also customized at the same time. Our services include postcard and/or letter direct mail campaigns from idea to mailbox. We help businesses all over the country to expand through the use of a combination of marketing techniques including website development, email marketing, google marketing and more. It is our mission to empower entrepreneurs with the affordable, turn:key marketing tools they need to have the business they always dreamed of : one that is prospering and growing.

Source: https://www.tiptopjob.com/jobs/71093617_job.asp?source=backpage


• Location: Tampa

• Post ID: 40260078 tampa
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