Posted: Thursday, February 15, 2018 4:30 AM
Agency: Department of Education
Working Title: DOE/VR SECRETARY SPECIALIST :
Salary: 1,727.90 : 2,409.89 (Monthly)
Posting Closing Date: 02/25/2018
DIVISION OF VOCATIONAL REHABILITATION
LOCATION: 510 Vonderburg Drive, Brandon, Florida
POSITION: SECRETARY SPECIALIST
Minimum Hiring Salary: 1,727.90/Monthly
This Advertisement may be used to fill current and future vacancies for up to 6 months.
*The salary may be negotiable dependent upon years of experience, education level and available salary rate.
Vocational Rehabilitation (VR) is a federal:state program that helps people who have physical or mental disabilities get or keep a job. VR is committed to helping people with disabilities find meaningful careers. Our Mission is to help people with disabilities find and maintain employment and enhance their independence. Our Vision is to become the first place people with disabilities turn when seeking employment and a top resource for employers in need of qualified employees.
This position works in the Brandon Unit 15E as a Secretary Specialist.
Preference may be given to qualified applicants with fluent bilingual skills in English and Spanish.
Two years of secretarial or clerical work experience; or Possession of a Certified Professional Secretary Certificate. College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for each year of the required experience. Vocational/technical training in an area of secretarial science or office/business studies can substitute at the rate of 720 classroom hours for each year of the required experience. A high school diploma or its equivalent can substitute for one year of the required work experience.
This position performs receptionist duties for the Division of Vocational Rehabilitation. Provides a professional response to inquiries from visitors, customers, vendors and the general public. Screens incoming telephone calls and walk:ins, secures information and directs them to the appropriate source. Keeps log of visitors and maintains order in the reception area.
Processes outgoing and incoming mail and courier services. Date stamps incoming mail.
Receives, tracks, and submits monthly reports as assigned.
Prepares correspondence as assigned.
Provides filing support to meet deadlines and priorities.
Works directly with customers by obtaining and verifying referral information.
Inputs and updates referral information in the database and prepares new customer files.
Schedules customers for orientation.
Completes the Authorization process.
Verifies customers employment status.
Documents contact with customers and/or vendors. Contacts vendors regarding appointment dates, records, billing and fee codes. Follows:up on requests for information from vendors.
Participates on teams or committees as assigned.
Performs related duties as needed.
Attendance is an essential function of this position.
Employee must be productive under tight timeframes, balance multiple and competing priorities and maintain goal:directed behavior and performance sometimes under stressful conditions. The employee must interact courteously with others; employees performance and behavior must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit.
KNOWLEDGE, SKILLS, AND ABILITIES:
Communicate effectively with others both verbally and in writing as indicated by the needs of the audience
Knowledge of administrative and clerical procedures and systems
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
• Location: brandon, Tampa
• Post ID: 47336457 tampa