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Posted: Sunday, February 4, 2018 6:25 PM

Requisition No:29003
Agency: Department of Health
Position Number:
Salary: 27, : 30, annually
Posting Closing Date: 02/11/2018
Directors Office
Performance and Quality Improvement
1105 East Kennedy Boulevard, Tampa, 33602

Operations Analyst I

Thank you for your interest in career opportunities with the Florida Department of Health : Hillsborough County. If youre looking to build a great career in public health : youve come to the right place. Many of our innovative and successful health programs are recognized throughout Florida. We hope you decide to join this team and make the Florida Department of Health : Hillsborough County your employer of choice.

The Department of Healths mission is to protect, promote and improve the health of all people in Florida through integrated state, county, and community efforts.

The Florida Department of Health is responsible for the health and safety of all citizens and visitors to the state. As a public health agency, the Florida Department of Health must monitor the health status of Floridians, diagnose and investigate health problems, and mobilize local communities to address health:related issues. The Florida Department of Health develops policies and plans that support health goals, enforce laws and regulations that protect the health of all residents and visitors, and link people to needed health care services. The Florida Department of Health also provides specialized assistance to pregnant women, infants, and children with special health care needs, regulates health care practitioners, and provides medical disability determinations.

Operations Analyst I
The Operational Analyst I transforms data collected by the health department into meaningful information. The position is assigned to the Performance and Quality Improvement department and reports to the manager of that department. A primary function of this position is data analysis and report writing. This position develops and / or utilizes existing reports to provide data and information for DOH Hillsborough staff and managers. As the reporting expert of the department this position maintains and updates the DOH:Hillsborough Logi Report Center. The incumbent also works with department staff and subject matter experts to help develop web:based training using Adobe Captivate. The Operations Analyst I also supports staff who use the Health Management System (HMS).

A successful candidate in this position will work independently and possess excellent communication/phone skills. Good customer services skills are a must as this position will need to carefully listen to and sometimes help a customer clarify what is really needed. To be considered for this position a candidate must have experience using both SQL and Adobe Captivate.

Responsibilities include:
Data Analysis / Report Writing
Develop reports from DOH:Hillsborough data sources using Logi Analytics or other reporting software.
Mange access to the DOH:Hillsborough Logi Report Center.
Provide help desk support for Logi Report Center users.
Consult with groups developing internal and external surveys to ensure data is collected in a way which facilitates report development.
Develop strategies to connect to or transform data from external sources as necessary to make it useful to DOH:Hillsborough staff.
Assist with other report development or data request as directed by supervisor.

Training and Quality Improvement :
Work with subject matter experts to create technical training for the DOH:Hillsborough workforce. Such training may include (but is not limited to) HMS and HMC Coding, Hosted Fax, HMS Eligibility and Billing, Microsoft Office, Microsoft Share Point, News Manager, Microsoft Visio, process manage


• Location: Tampa

• Post ID: 46854412 tampa is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018